What You Will Study

Are you a new or aspiring first line manager or supervisor? Do you have the drive and desire to lead and guide others to achieve high quality outcomes in the working environment?

The CMI Diploma in First Line Management and Leadership is aimed at individuals who want to take on leadership responsibilities and progress their careers into a management role, and those currently in these roles who wish to develop management knowledge and competence. The course provides practical skills in managing and developing individuals and teams, communicating for success, and delivering results.

This one-year part-time course can be managed alongside work and incorporates both subject matter content and study skills support. There is one contact session per week, Thursdays from 9am to 4.30pm, at our City College Norwich campus on Ipswich Road. It is recommended that, in addition to contact sessions, you should also factor in an equal amount of time per week for personal research, class preparation, and assignment completion.

As a course participant, you will complete:

• 330 Organisational Awareness for First Line Managers
• 331 Approaches to Managing and Leading People and Teams
• 332 Stakeholder Communication for First Line Managers
• 333 Delivering Organisational Activities
• 334 Contributing to the Management of Change

The Diploma attracts a varied range of participants from many sectors, at different ages, and with diverse work and life experience - this leads to a dynamic learning environment. The topics that you will explore will assist you in developing the skills, confidence, and approach required for the next steps in leadership and management.