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Travel and Tourism Diploma Level 2

  • 2

    Level
    Level 2

  • Duration
    1 year

  • Start Date
    September 2027

  • Venue
    City College Norwich campus

  • Course Code
    A0490

Start Date

  • September 2027, Full Time, Day

What You Will Study

This course will provide you with the skills, knowledge, and confidence needed to begin a successful career in the exciting and ever-evolving travel and tourism industry.

As one of the UK's largest employment sectors, travel and tourism offers a wide range of career opportunities across airports, airlines, travel agencies, tour operators, hotels, visitor attractions, cruise lines, holiday resorts, conference venues, and events organisations. Throughout the course, you will be taught by experienced lecturers who bring extensive industry knowledge and commercial expertise to their teaching.

You will explore the structure and importance of the UK's travel and tourism sector, gaining an understanding of how different organisations work together to create memorable travel experiences. You'll also discover destinations around the world, studying popular tourist resorts and attractions across Europe, South America, Australia, and beyond.

Strong English and mathematics skills are essential for further study and employment within the industry. These skills will be embedded throughout your learning, helping you develop the confidence and professional standards expected by employers.

You will cover a wide range of topics including:

  • Customer Service in Travel and Tourism
  • The UK Travel and Tourism Industry
  • Travel and Tourism Destinations
  • Airports and Airlines
  • UK Purpose-Built Visitor Attractions
  • Hospitality in Travel and Tourism
  • Event Planning and Organisation
  • UK Coastal Tourism

By the end of the course, you will have developed a broad understanding of the industry and the practical skills needed to progress onto the Level 3 programme or into employment.

Why Choose City College Norwich?

Trips & Visits

Our travel and tourism students go on a variety of educational visits each year to places like Disneyland Paris, British Airways and Virgin Atlantic Headquarters and Potters Resorts.

Entry Requirements

  • Achieve four GCSEs at grade 3 or above, including English language and maths.

How You Will Be Assessed

Assessment is designed to reflect a range of skills used within the travel and tourism industry. You will be assessed through a variety of methods, including written assignments, presentations, role-play activities, group projects, and practical tasks, allowing you to demonstrate both your knowledge and professional skills in realistic industry scenarios.

Course Progression

On successful completion of this course and achieving English and maths at grade 4, progression may include the NCFE Level 3 Extended Diploma in Travel and Tourism, an Apprenticeship or relevant employment.

Where Your Course Can Take You

The travel and tourism industry continues to grow, creating exciting opportunities for skilled and adaptable professionals. With a wide range of roles available both in the UK and overseas, this sector offers the chance to build a rewarding career while exploring new places and cultures.

Career opportunities include:

  • Air Cabin Crew
  • Travel Agent
  • Tourist Guide
  • Holiday Resort Representative
  • Airport Customer Service Roles
  • Visitor Attraction and Tourism Operations

Throughout the course, you'll have opportunities to meet and learn from industry employers and professionals. Our strong links with industry help students develop valuable contacts and gain insight into potential career pathways. Many of our students have successfully progressed into apprenticeships and direct employment, launching successful careers within the travel and tourism industry.

Fees

Currently for UK students aged under 19 years old on the 31st August prior to the start of your course, your tuition fees are free. There may be opportunities for students to participate in a study visit, this will be advised at enrolment. Financial support could be available depending on your circumstances. Please check our Finance pages for fee information and any financial help that may be available.

Why Choose City College Norwich?

Trips & Visits

Our travel and tourism students go on a variety of educational visits each year to places like Disneyland Paris, British Airways and Virgin Atlantic Headquarters and Potters Resorts.

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