Skip to content

Healthcare Support Worker Apprenticeship Level 2 Standard

  • 2

    Level 2

  • Duration
    2 years

  • Start Date
    September 2023

  • Venue
    CCN-Main Campus

  • Course Code

Start Date

  • September 2023, Apprenticeship


This course has multiple start dates available.

Work as part of a team providing high quality, compassionate care to individuals. Carry out well-defined routine clinical duties like monitoring an individual’s conditions (blood pressure, temperature or weight), checking overall progress, comfort and wellbeing. They may also help individuals to eat, drink, wash, dress or go to the toilet, whilst following their care plan.
Carrying out non-clinical duties (e.g. keeping records, making beds, tidying up your work area, returning or cleaning the equipment used). HCSWs work in a range of healthcare settings (e.g. hospitals, community clinics/health centres, individual homes, nursing/care homes, hospices, mental health settings, and GP surgeries). They will report to a registered healthcare practitioner who will supervise your work.

Course Content includes:

  • Communication
  • Health intervention
  • Personal and people development
  • Treat people with dignity
  • Respect individual’s diversity, beliefs, values
  • Work to best practice

You will complete the Level 2 Healthcare Support Worker Apprenticeship Standard.

  • This apprenticeship will involve college attendance and off the job training.
  • You will also develop your knowledge, skills and behaviours.
  • You need to have an employer to support your apprenticeship and be employed in a relevant job role.
  • The typical length of this apprenticeship course is 18 months.
  • This course has multiple start dates throughout the year.

Contact our Apprenticeship Team to find out when our next course start date is.

If you already have an employer for your apprenticeship or would like more information on how to find an apprenticeship, please click Apply Now.

If you are an Employer who is looking to recruit an apprentice or already have someone you would like to enrol onto the apprenticeship course, please contact our Apprenticeship Team on 01603 773365 or email to discuss next steps.

Why Our College?

Experience the Working World

Through the college’s links to the industry, all health and social care students complete regular relevant industry work placements.

Entry Requirements

  • Minimum Grade 2/E in Maths and English (Language or Literature) or Level 1 Functional Skills English and Maths preferred.
  • In order to enrol onto an apprenticeship, you need to be employed in a relevant job role and undertake a range of tasks which would enable you to complete the qualification.
  • The Care Certificate is a gateway requirement and can be delivered by the employer or by CCN.

Learning Outcomes

Role and occupations available can include Healthcare Assistant / Healthcare Support Worker / Nursing Assistant / Nursing Auxiliary.

For the full Apprenticeship, learners will complete:

  • Level 2 Healthcare Support Worker Apprenticeship
  • Level 1 Functional Skills in English
  • Level 1 Functional Skills in Maths
  • The Care Certificate

Apprentices will also work towards Level 2 Maths and English prior to completion of the Apprenticeship.


Training and assessments are delivered in the workplace and in college. Apprentices will be required to attend college-based sessions as part of their training, whilst also completing off-the-job training in the workplace. You will also complete assessments and observations in the workplace.

At the end of the Apprenticeship you will complete an End Point Assessment which will comprise of:

  • Multiple choice test – Covering knowledge and skills gained throughout the Apprenticeship (60 minutes).
  • Practical observation - An observation of practice undertaken in the workplace to assess higher level skills and behaviours.
  • Evidence portfolio and interview - Structured interview to examine portfolio evidence and the learner journey in more detail.


  • Following completion of the Apprenticeship programme and the Care Certificate, apprentices could progress into related roles within the healthcare setting
  • Apprentices can also progress onto an Level Senior Healthcare Support Apprenticeship.

Career Progression

Career progression may include continuation, development or promotion at work or within the health sector.


Apprenticeship course fees are subject to the age of the apprentice, and the size of the company
For employer’s with less than 50 employees who do not pay the apprenticeship levy and who take on an apprentice who is aged between 16-18 at the start of their apprenticeship, there will be no direct cost and the full training costs will be covered by Government funding. If the apprentice is aged 19+ the government partially subsides the training costs and the employer will need to pay 5% of the costs. In the case of this course, the fee would be £150.
For an employer with more than 50 employees a 5% charge will be implemented regardless of the age of the apprentice which in this case would be £150.
A levy paying company will pay the full cost of the apprenticeship from their levy account which in this case would amount to £3,000.
Please note that course fees are to be paid by the employer and apprentices cannot be asked to make a financial contribution toward their training.
To discuss apprenticeship course fees in more detail or for more information on recruiting an apprentice, please contact 01603 773365 or

Why Our College?

Experience the Working World

Through the college’s links to the industry, all health and social care students complete regular relevant industry work placements.