T Level in Digital Support and Security
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3
Level
Level 3 -
Duration
2 years -
Start Date
September 2027 -
Venue
City College Norwich campus -
Course Code
A0534
Start Date
- September 2027, Full Time, Day
What You Will Study
This T Level is a two-year course which has been developed in collaboration with employers and businesses. It has been designed to meet the needs of the digital industry and will prepare you for a career in the digital sector. This course will offer you a mixture of classroom learning and ‘on-the-job’ experience, through an industry placement of at least 45 days (315 hours). This course is equivalent to three A Levels.
The course is split into two sections - the core and the occupational specialism.
Core content (year 1) - you will gain core knowledge and develop a general understanding of digital from the following:
- How digital technologies impact business and market environment
- The ethical and moral implications of digital technology
- Using data in software design
- Using digital technologies to analyse and solve problems
- Digital environments, including physical, virtual and cloud environments
- Legal and regulatory obligations relating to digital technologies
- The privacy and confidentiality of personal data
- The technical, physical and human aspects of internet security
- Planning digital projects
- Testing software, hardware and data
- Digital tools for project management and collaboration
You will also learn about topics specific to digital support services, including:
- Roles within the digital support services sector
- Communication in digital support services
- Fault analysis and problem resolution
In addition to the core content in the first year of the course, the second year has an occupational specialism in digital support.
Why Choose City College Norwich?
Developed with Employers
Our courses have been designed with employers to ensure you get the skills and experience you need to work in the industry.
100%
of students say courses provide opportunities to help them develop their skills to get a job.
7,589
Digital Jobs in Norwich.
(Source: ONS Annual Population Survey)
Entry Requirements
- Five GCSEs at grade 4 or above, including English language and maths
- If GCSE computer science has been taken, you will need to have achieved a grade 5 or above.
How You Will Be Assessed
You will be assessed through a combination of externally set exams, an employer-set project in the first year, and end-point occupational specialist assessment in the second year.
All assessment is external, written and set by the Awarding Body, Pearson.
- Year 1 is assessed through two written exams, plus an employer-set project that relates to your specialism
- Year 2 is assessed by one large ‘integration project’ that provides a business problem for you to analyse and solve.
Course Progression
You could progress to higher education, an apprenticeship or move straight into employment in a variety of areas, depending on your chosen occupational specialism.
Where Your Course Can Take You
Career options might include becoming an infrastructure technician or a role in IT support. You may progress into roles such as:
- IT Support Technician
- Digital Support Technician
- Service Desk Analyst
- Network Technician
- First Line Support Technician
- Digital Communications Technician
- IT Hardware Technician
- Cloud Support Technician
- Cyber Security Support Technician
- Software Developer
Fees
If you are a UK or home fee status student and aged 16 to 18 on 31st August before the start of your course, your tuition fees will be free. If you are aged 19 and over, please contact the Advice Shop for more information by email at information@ccn.ac.uk or by calling 01603 773773.
Why Choose City College Norwich?
Developed with Employers
Our courses have been designed with employers to ensure you get the skills and experience you need to work in the industry.
100%
of students say courses provide opportunities to help them develop their skills to get a job.
7,589
Digital Jobs in Norwich.
(Source: ONS Annual Population Survey)
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The college’s Mindful Employer status has been extended for a further 2 years in recognition of our continuing work to support the mental health of our employees.