Student Services

Advice shop

Specialist staff offering expert advice, information and support make up Student Services at City College Norwich. Our aim is to ensure all current students feel confident and successful on their journey through College and beyond. We are also the first point of call for all potential students to find out about courses and how to finance them whether it is to further their career or just for fun.

Careers and course information team

Careers and course information team
  • Comprehensive information on courses at City College Norwich
  • Advice and guidance on careers and job prospects
  • Applying to university and UCAS
  • CV, job application and interview preparation

You can contact us by

  • Dropping into the Advice Shop, situated off main reception of the Norwich Building at the Ipswich Road campus during our opening hours
  • Email on
  • Telephone 01603 773 773

International student adviser

  • Immigration advice for students who want to study at City College Norwich
  • Advising applicants from overseas on their eligibility to study at City College Norwich and the fees for the course
  • Assessing overseas qualifications

For further information for International students please check

You can contact our International Student Adviser by

Promoting achievement and learning (PALs)

  • Offering support to ensure successful completion of the student’s course
  • Liaising with schools, lecturers and other relevant parties
  • Signposting to supporting services and agencies

You can contact our PAL team by

Opening Times

Click here for DisabledGo’s Access Guide for the Advice Shop

The Advice Shop is open

Term time

Monday – Wednesday 8.30am – 5pm
Thursday 8.30am – 7pm
Friday 8.30am – 5pm

Outside term time

Monday -Friday 8.30am – 5pm (except public holidays)

Finance Team

Click here for DisabledGo’s Access Guide for the Finance Office

  • Advice on financing your course, travel, travel, childcare and other course expenses
  • Funding for higher education
  • Support from bursaries

For further information on Finance please check

You can contact our Finance team by


  • Access to a range of emotional support therapies
  • Confidential sexual health services including the C-card for free condoms and chlamydia screening kit
  • Help with any issues about drugs & alcohol, eating disorders, self-harming, bullying and stalking, domestic violence, body image, depression, anxiety, stress and many many more

You can contact our Wellbeing team by