Guest Wi-FI Visitors & User Creation

For Leisure visitors, authorised staff can create guest WiFi accounts. Staff have been advised how to login to this service, using their username and password.

Below is additional information to assist in this process.

How to screen shots:

Create New Guest Account

(to follow)

FAQs:

Can we share credentials another person?

No, the guest registration is only for the named user. Simply create multiple accounts for multiple visitors.

Can I register as many visitors as I like?

You can register as many guests as you need.

Can I delete a guest account?

Yes you can, although we would recommend disabling, rather than deleting the guest account - which would save time if the guest was to return. Login, click Manage Accounts, select the relevant Guest Account, click Remove. Select the desired action of disable, Click Make Changes.

Can I print the credentials of the guest account?

Yes, this can be done at the time of creation using the open print window or within Manage Accounts, select the relevant Guest Account, click Print, selecting the Account Info option from the drop-down will allow you to print the details.

Can I change the password for a guest?

If a visitor has forgotten the password for their guest account, you can reset the password. Login, click Manage Accounts, select the relevant Guest Account, click Reset Password. A new random password will be generated when you press Update Account.

Can I change the account expire date?

If for example a guest is staying on campus longer than first anticipated, its possible to extend the duration of the account being active. Login, click Manage Accounts, select the relevant Guest Account, click Change expiration. Select the drop-down box to extend the time desired and click Update Account.

Where is further information available on eduroam?

www.ccn.ac.uk/eduroam.

Where are the IT Conditions of Use (CoU)?

Click here

My signal and/or speed are rubbish?

Coverage is on a best effort basis, but if you find this to be effecting your studies, please reach out to IT.

What is a mac-address?

A mac-address is a world-wide unique network identifier for your device. "MAC" stands for "Media Access Control". It is made up of 12 hexacdemical digits (0-9,A-F). Often displayed in differing forms, such as, 01-23-45-67-89-AB-CD, EF:01:23:45:AB:CD, AC98-0123-4567 or 98abcdef1683.

Are there any IT help sites available?