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Information Communications Technician Apprenticeship Level 3 Standard

  • 3

    Level
    Level 3

  • Duration
    2 years

  • Start Date
    September 2023

  • Venue
    CCN-Main Campus

  • Course Code
    E0274

Start Date

  • September 2023, Apprenticeship

Summary

The intent of this apprenticeship is to meet the knowledge and skills need for IT Technicians in our local area. This course provides a structured learning route, helping to upskill an individual with a keen interest and basic ability in IT who potentially has no previous experience in this sector. On successful completion of this course, an apprentice will be able to work independently in a variety of IT roles including Support Technician, Network Technician or Digital Communications Technician. They will be able to provide remote and/or face-to-face support to internal and/or external customers with their systems, by using different tools and methods to problem solve and troubleshoot routine and non-routine problems. There is a necessity for IT Technicians to be skilled in remote access post-pandemic as many staff need support while working from home.

The focus of the apprenticeship is to provide an apprentice with transferrable skills, knowledge and behaviours that are required to successfully work in any sector that requires IT support. This apprenticeship involves studying a variety of modules in college that help to build the necessary knowledge and skills, while reinforcing the expected workplace behaviours. The teaching for the course takes place in the college’s state of the art DigiTech Factory, which provides apprentices with a hybrid learning environment where IT equipment they’ll use at work is provided so that they can earn and develop skills ready for the workplace.

This course is intended to provide an entry point into IT from which apprentices can gain professional recognition if desired; go onto further studies or progress their careers in the workplace. The course intends to help the apprentice meet the requirements need to complete the apprenticeship, but we also aim is to create an apprentice who is prepared for modern working life.

Why Our College?

Developed with Employers

Our courses have been designed with employers to ensure you get the skills and experience you need to work in the industry.

100%

of students say courses provide opportunities to help them develop their skills to get a job.

7,589

Digital Jobs in Norwich in 2019.

(Source: ONS Annual Population Survey)

Entry Requirements

  • GCSE Grade 4/c in Maths and English (Language or Literature) or Level 2 Functional Skills in Maths and English
  • In order to enrol onto an apprenticeship, you need to be employed in a relevant job role and undertake a range of tasks which would enable you to complete the qualification.

Applicants who are currently undertaking or sitting GCSEs should include their predicted grades on their application via their employer. If successful for this position, they will be offered a conditional place on the apprenticeship course, subject to them meeting the entry requirements listed above.

If a learner has achieved English & Maths at Level 2 (4/C or above at GCSE or Functional Skills Level 2), they will not have to attend Functional Skills sessions.
If a learner has achieved English & Maths at Level 1 (3-2/D-E at GCSE or Functional skills Level 1), they will have to attend college until they are able to attempt Functional Skills exams at Level 2.
Functional Skills sessions may be on a different day to an apprentice’s regular college day. These can require additional attendance.

Learning Outcomes

Upon successful completion of the course, learners will be awarded with a Level 3 Information Communication Technicians Apprenticeship Standard, eligible to apply for BCS (British Computing Society) and RITTech (professional registration for IT technicians)

Objective

The successful completion of this course should provide the employer or wider sector with a skilled staff member with a broad range of IT support skills & knowledge.

Assessment

End Point Assessment
Before starting EPA, an Apprentice must meet the following gateway requirements:
o Portfolio
o English & Maths at Level 2 (4/C or above at GCSE or Functional Skills Level 2)

The EPA consists of two discrete assessment methods:
o Professional discussion underpinned by Portfolio.
o Project report with questioning

Progression

The impact of this course can support a learner’s progression which may include continuation onto a level 4 apprenticeship either the Network Engineer, Cyber Security Technologist, Software Developer programs, or development at work or within the Digital sector

Career Progression

This course intends to provide an entry point into the Digital sector from which apprentices can gain professional body recognition if desired; go on to further study or progress their careers in the workplace. Whilst the course intends to meet the standard required for end point assessment, its aim is to create an apprentice who is prepared for modern working life within the Digital sector.

Fees

Apprenticeship course fees are subject to the age of the apprentice, and the size of the company
 
For employer’s with less than 50 employees who do not pay the apprenticeship levy and who take on an apprentice who is aged between 16-18 at the start of their apprenticeship, there will be no direct cost and the full training costs will be covered by Government funding. If the apprentice is aged 19+ the government partially subsides the training costs and the employer will need to pay 5% of the costs. In the case of this course, the fee would be £750.
 
For an employer with more than 50 employees a 5% charge will be implemented regardless of the age of the apprentice which in this case would be £750.
 
A levy paying company will pay the full cost of the apprenticeship from their levy account which in this case would amount to £15,000.
 
Please note that course fees are to be paid by the employer and apprentices cannot be asked to make a financial contribution toward their training.
 
To discuss apprenticeship course fees in more detail or for more information on recruiting an apprentice, please contact 01603 773365 or apprenticeships@ccn.ac.uk.

Why Our College?

Developed with Employers

Our courses have been designed with employers to ensure you get the skills and experience you need to work in the industry.

100%

of students say courses provide opportunities to help them develop their skills to get a job.

7,589

Digital Jobs in Norwich in 2019.

(Source: ONS Annual Population Survey)