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Information Communications Technician Apprenticeship Level 3 Standard

  • 3

    Level
    Level 3

  • Duration
    2 years

  • Start Date
    September 2024

  • Venue
    CCN-Main Campus

  • Course Code
    E0274

Start Date

  • September 2024, Apprenticeship

Summary

This apprenticeship meets the need for IT Technicians in our local area. This course provides a structured learning route, helping to upskill an individual with an interest and basic ability in IT. Roles can include Support Technician, Network Technician or Digital Communications Technician. They will provide support to customers with their systems, by using different tools and methods to problem solve and troubleshoot routine and non-routine problems.

This apprenticeship involves studying a variety of modules in college that help to build the necessary knowledge and skills. Teaching for the course takes place in the college’s state of the art DigiTech Factory, which provides apprentices with a hybrid learning environment where IT equipment is provided (which apprentices will use at work), so that they can earn and develop skills ready for the workplace.

Course content includes:

  • Architecture and networks
  • Remote access and security
  • Virtualisation and cloud
  • Coding/ diagnostics
  • Business processes

You will complete the Level 3 Information Communications Technician apprenticeship standard.

  • This apprenticeship involves college attendance and off the job training.
  • You will also develop your knowledge, skills and behaviours.
  • You need to have an employer to support your apprenticeship and be employed in a relevant job role.
  • The typical length of this apprenticeship course is 24 months.
  • This course has multiple entry points throughout the year.

Contact our Apprenticeships Team to find out when our next course start date is. If you already have an employer for your apprenticeship, or would like more information on how to find an apprenticeship, please click Apply Now.

If you are an employer who is looking to recruit an apprentice or already have someone you would like to enrol onto the apprenticeship course, please contact our Apprenticeships Team on 01603 773365 or email Apprenticeships@ccn.ac.uk to discuss the next steps.

Why Our College?

Developed with Employers

Our courses have been designed with employers to ensure you get the skills and experience you need to work in the industry.

100%

of students say courses provide opportunities to help them develop their skills to get a job.

7,589

Digital Jobs in Norwich in 2019.

(Source: ONS Annual Population Survey)

Entry Requirements

  • GCSE Grade 4/ C in Maths and English (Language or Literature) or Level 2 Functional Skills in Maths and English
  • If a learner has not achieved English or Maths at Level 2 (4/ C or above at GCSE or Functional Skills Level 2), they will have to attend Functional Skills sessions which will be held on an additional day to their regular college attendance.
    In order to enrol onto an apprenticeship, you need to be employed in a relevant job role and undertake a range of tasks which would enable you to complete the qualification.

Learning Outcomes

Upon successful completion of the course, learners will be awarded with a Level 3 Information Communications Technician apprenticeship standard, eligible to apply for BCS (British Computing Society) and RITTech (professional registration for IT technicians).

Objective

The successful completion of this course should provide the employer or wider sector with a skilled staff member with a broad range of IT support skills and knowledge.

Assessment

Training and assessments are delivered in the workplace and in college. Apprentices will be required to attend college-based sessions as part of their training, whilst also completing off-the-job training in the workplace. You will also complete assessments and observations in the workplace.

Apprentices must have their portfolios and Level 2 Functional Skills in English and Maths in place before they take their End Point Assessments (EPA).

The End Point Assessment (EPA) includes:

  • 60- minute professional discussion with an independent assessor, underpinned by the portfolio
  • 1,500- word project report and questioning

Progression

The impact of this course can support a learner’s progression which may include continuation onto a Level 4 apprenticeship, such as Network Engineer or Cyber Security Technologist or further software developer programs.

Career Progression

The successful apprentice will be able to consider further continuation, promotion or development at work or within the wider digital sector/ industry. The aim of this course is to create an apprentice who is prepared for modern working life within the digital sector.

Fees

Apprenticeship course fees are subject to the age of the apprentice, and the size of the company.
 
For employers with less than 50 employees who do not pay the apprenticeship levy and who take on an apprentice who is aged between 16-18 at the start of their apprenticeship, there will be no direct cost and the full training costs will be covered by Government funding. If the apprentice is aged 19+ the government partially subsides the training costs and the employer will need to pay 5% of the costs. In the case of this course, the fee would be £750.
 
For an employer with more than 50 employees a 5% charge will be implemented regardless of the age of the apprentice which in this case would be £750.
 
A levy paying company will pay the full cost of the apprenticeship from their levy account which in this case would be £15,000.
 
Please note that course fees are to be paid by the employer and apprentices must not be asked to make a financial contribution toward their training.
 
To discuss apprenticeship course fees in more detail or for more information on recruiting an apprentice, please contact 01603 773365 or Apprenticeships@ccn.ac.uk.

Where Next?

Why Our College?

Developed with Employers

Our courses have been designed with employers to ensure you get the skills and experience you need to work in the industry.

100%

of students say courses provide opportunities to help them develop their skills to get a job.

7,589

Digital Jobs in Norwich in 2019.

(Source: ONS Annual Population Survey)