Autocare Technician
-
2
Level
Level 2 -
Duration
4+ years -
Start Date
September 2026 -
Venue
City College Norwich campus -
Course Code
E0291
What You Will Study
Autocare technicians work in the automotive industry. Workplaces include autocare or fast fit centres which may be part of a national chain or operated by a regional or local, independent group or owner.
Autocare technicians are able to work as part of a team but also independently. They have strong problem solving skills. An autocare technician contributes to their centres' commercial operations, impact on the business, and maintain a high standard of services.
The broad purpose of the occupation of an auto-care technician requires a unique combination of technical, retail and customer service skills. They carry out inspections of cars, car derived vans and light goods vehicles including electric or hydrogen powered vehicles for basic routine maintenance. They carry out a range of services and repairs. Autocare technicians inspect, remove and replace components on various vehicle systems. They are responsible for contributing to the maintenance of stock levels and replenishment activities when stock deliveries are received. They use a range of specialist tools, measuring instruments and diagnostic equipment.
They have strong communication skills and use these with internal and external colleagues, and with customers when they are completing activities, such as identifying customer and vehicle needs, presenting solutions, completing payment transactions, handling customer disappointment and resolving low level customer complaints.
An employee as an autocare technician must comply with environmental and health and safety regulations and procedures. They must use the appropriate personal protective equipment. They take responsibility for their own work and the quality of workmanship. They must organise their work, meeting deadlines and scheduling tasks appropriately.
Why Choose City College Norwich?
Specialist workshops
All our engineering students will learn in our specialist workshops using the latest equipment and technology.
Specialist aviation facilities
Our aviation engineering courses are taught in the world class International Aviation Academy Norwich.
Designed with employers
All of our engineering, automotive, and aviation courses have been designed with local and national engineering employers
Entry Requirements
- GCSE Grade 2/E in Maths and English (Language or Literature) or Level 1 Functional Skills in Maths and English.
- In order to enrol onto an apprenticeship, you must be employed in a relevant job role and undertake a range of tasks which would enable you to complete the apprenticeship qualification.
How You Will Be Assessed
Training and assessments are delivered in the workplace and in college. Apprentices will be required to attend college-based sessions as part of their training, whilst also completing off-the-job training in the workplace. You will also complete assessments and observations in the workplace.
- Professional interview underpinned by a portfolio of evidence.
- Practical assessment looking at the skills.
Course Progression
This course will support a learner’s workplace development which may include:
- Progression onto the Level 3 Motor Vehicle Service and Maintenance Technician apprenticeship standard (subject to achieving Level 2 Functional Skills Maths and English).
- Continuation, development or promotion at work or within this sector.
- The skills to further develop a specialism, such as MOT Tester.
- A learner may also become a member of the Institute of the Motor Industry (IMI) to further their career.
Fees
Apprenticeship course fees are subject to the age of the apprentice, and the size of the company.
For employers who do not pay the apprenticeship levy and who take on an apprentice who is aged between 16-21 at the start of their apprenticeship, there will be no direct cost and the full training costs will be covered by Government funding. If the apprentice is aged 22+ the government partially subsidises the training costs and the employer will need to pay 5% of the total fee. In the case of this course, the employer contribution would be £650.
A levy paying company will pay the full cost of the apprenticeship from their levy account which in this case would be £13,000.
Please note that course fees are to be paid by the employer and apprentices must not be asked to make a financial contribution toward their training.
To discuss apprenticeship course fees in more detail or for more information on recruiting an apprentice, please contact 01603 773365 or Apprenticeships@ccn.ac.uk.
Why Choose City College Norwich?
Specialist workshops
All our engineering students will learn in our specialist workshops using the latest equipment and technology.
Specialist aviation facilities
Our aviation engineering courses are taught in the world class International Aviation Academy Norwich.
Designed with employers
All of our engineering, automotive, and aviation courses have been designed with local and national engineering employers
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