Our College has a cashless payment system as an alternative to cash payments.
This system provides a convenient way to pay for services using pre-pay online cards. It enables staff and students to use their City College Norwich ID card for catering, free college meals (if applicable) and printing/photocopying.
Parents and students can pre-pay into an online account for food and drink and print/photocopying costs at the College using the secure payment portal WisePay.
Cashless Campus frequently asked questions
How are students recognised by the system?
Students will be provided with a photo ID card (CCN card) during enrolment which can be used for the cashless system once registered with Wisepay.
How do I register with Wisepay?
Wisepay sets up an account for each student when they first enrol.
To log in you will need to use your student ID and the 9 character password you were issued with at enrolment. If you don’t remember this, click on “forgotten password” where a password reset link will be sent to your student email account.
Where can I use the cashless payment system?
Payments can be made at our College cafes and restaurants, and printing and photocopying on our Ipswich Road and Norfolk House campuses.
How are the cards topped-up?
Cards can be topped-up by making online payments using a debit or credit card.
You can also top-up by cash by visiting the finance department in the Wroxham Building, Room F201.
Is there a spending limit?
The is a limit of £15 per transaction in our cafes and restaurants. There is no limit for printing or photocopying.
What about students entitled to a ‘Free College meal’?
Student who are registered for a Free College meal will be credited £3.50 (in 2018-19) on a daily basis. Debut Café and The Diner provide a daily meal deal for this amount.
If you haven’t registered for free college meals you can find out more here.
Who do I contact if I need help?
Visit the Advice Shop team.