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Address City College Norwich, Ipswich Road, Norwich, NR2 2LJ

01603 773311

Where to go for Help and Advice

Mental Health is not just one week in the year, the College looks to encourage open conversations throughout the year. 

Know that the College has the Wellbeing hub is available to you and you can email them on:

Know that you are never alone.

Please see a list of services below.

Other Services

If you need less urgent help: 

Don’t suffer in silence - get help. You could: 


Crisis Services

Young Minds

Are you a young person in crisis? 

Text the YoungMinds Crisis Messenger for free 24/7 support across the UK if you are experiencing a mental health crisis.  

  • If you need urgent help, text YM to 85258. 
  • All texts are answered by trained volunteers, with support from experienced clinical supervisors. 
  • Texts are free from EE, O2, Vodafone, 3, Virgin Mobile, BT Mobile, GiffGaff, Tesco Mobile and Telecom Plus. 

First Response Mental Health Crisis Service: 

If you need urgent help and you are not supported by NHS Services: 

Call 0808 196 3494 to speak to our 24-hour mental health crisis line called First Response. 

Please avoid visiting hospital A&E (Accident and Emergency) departments unless you have a life-threatening emergency. The number above can connect you to crisis services. 

If you are with someone who has attempted suicide, call 999 and stay with them until the ambulance arrives.  

If anyone is at serious risk of harm, call 999 and ask for the police.