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Address City College Norwich, Ipswich Road, Norwich, NR2 2LJ

01603 773311
student job vacancies at city college norwich

Insurance Advisor

Towergate Insurance Brokers

Norwich, NR1 1RY

Job Description

Job Description
We are currently looking for a new team member to join our specialist motor department. The candidate will work within the one of our bespoke motor teams helping clients to choose the correct insurance policy for their needs.
No experience is necessary as full training will be given as well as ongoing CPD (Continuing Professional Development) to the successful candidates. Opportunity to progress.
We in Norwich City centre in a modern office and provide you with IT equipment to work both from the office and from home.
Who are Towergate?
Towergate are the market leaders across a wide range of specialist products and niche insurance facilities. Established over 50 years ago and became part of the Ardonagh Group.
Job Outline
As an Insurance Advisor, you will provide exceptional customer service to all our customers and offer additional products. You will work as part of a team and provide contribution towards providing great customer journeys for our clients
Duties Include
• Building rapport with our customers and taking calls to help clients select the right products for them and reply to customer queries
• Checking and confirming all customer details and promoting additional customer benefits
• Promoting additional insurance products in line with the customer needs and regulatory requirements
• You will be the first point of contact for new customers, ensuring that all customers receive the best possible customer experience
What do we expect of you?
• Excellent customer service and communication skills
• An eye for detail and strong accuracy skills
• The ability to adapt in a changing environment
• To be a highly motivated individual with a proactive approach to challenges
Why Apply
• Full-time position
• Homeworking available during lockdown
• Monthly Incentive Payment
• 26 Days holiday per annum plus bank holidays
• Opportunities for progression
• Company pension scheme -5% annual salary
• Flexible benefits package options:
 Life assurance
 Partner life assurance
 Private medical insurance
 Dental insurance
 Holiday trading (buy and sell)
 Critical illness
 Partner critical illness
 Income protection
 Electric Car Via Salary Sacrifice
• Dress down policy
• Friendly, vibrant, and professional working environment
• High quality induction training programme with ongoing support


Living Wage £18500-£21000


Hybrid Working. 50% Office (Norwich) 50% Home. Full Time.


9am-5pm and 6pm-10pm (plus every third Saturday morning 9am-1pm)

How to apply

Email CV to