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Address City College Norwich, Ipswich Road, Norwich, NR2 2LJ

01603 773311
student job vacancies at city college norwich

Domiciliary Care Assistant

Helping Hands

Norwich, NR2 4HT

Job Description

Care Assistant
At Helping Hands, we’ve been providing home care for over 30 years, so we know what it takes to deliver exceptional care. But we also take care of our own – those who go above and beyond every single day for our customers.

Care assistants cover all manners of support for others – from companionship and days out to personal care and housekeeping. If you’re looking for a role that is flexible around your lifestyle, has guaranteed pay and is doing something that genuinely makes a difference, look no further.

At Helping Hands, we can offer the following benefits for our care assistants:

Guaranteed Pay Contract – consistent pay for an agreed amount of hours every month, whether we give you care calls or not
Above the industry average for pay, depending on location
Paid mileage of 35p per mile between calls
Swift start process – providing you have Right to Work in the UK and an Adult First Check, begin working for us straight away
Early Pay app – request up to 50% of your pay in advance of pay day
FREE Blue Light card – national discount card for hundreds of retailers
Paid hours for your COVID vaccination
Enhanced bank holiday pay rates
Generous Refer a Friend scheme with easy app access
Support to complete nationally recognised qualifications including your Care Certificate and NVQs
Access to our Employee Benefits Portal where you’ll get thousands of discounts and special offers
Access to our Employee Assistance Program supporting in times of need
Our carers are directly employed by us giving you access to holiday entitlement and our pension scheme
Our Guaranteed Pay Contract is an industry first, and we believe this will help you to agree on hours that suit you and get paid consistently every month. But if you’re happy to have a zero-hours contract because it suits your lifestyle, that’s fine too. Our branch care managers will discuss your working preferences with you and go from there.

Being a care assistant means you need to be adaptable, personable but ultimately put others first. Your role will include:

Helping with personal care
Helping with mobility around the home
Overseeing medication and providing medical support
Helping with housework such as cleaning and vacuuming
Preparing and cooking meals
Running errands such as food shopping or picking up prescriptions
All we need from you is a full UK driving license with access to your own car and the desire to care for others, we can teach you the rest. Working as a care assistant isn’t always the easiest job, but we promise that it will be one of the most rewarding.

Salary: £11.85 - £12.35 per hour


£11.85 - £12.35 PH
Paid Mileage 0.35p per mile


Various part time hours available to fit around your schedule

How to apply

To have a chat about a role we could offer you call the branch 01603 510005 or
email a c.v and contact details to

Special requirements

As we provide care to customers in their own homes it is a big advantage to have your own vehicle. A car is ideal but we can also consider motor bikes, e-bikes etc