Compliance Officer (Enforcement)
Join Us as a Compliance Officer (Enforcement)
(1 x Permanent 37 hours
1 x Temporary – Maternity Cover)
We are seeking a self-motivated, flexible and enthusiastic candidate to join our hard-working Enforcement Team. Your role would be to pro-actively contact Council Tax or Business Rates debtors to negotiate arrangement for payment, update the case management system and deal with customer enquiries received by telephone or other means of communication. We are seeking a team player, who understands the importance of confidentiality, can demonstrate first class service skills especially when communicating in difficult situations, preferably with knowledge of Debt Recovery, although full training will be provided. A good general education and experience of MS Office is essential for this role.
Requirements of the roles:
Great communication skills – written and verbal
Team player and can work on own initiative
Dealing with telephone contact from the public
Excellent customer service skills
Ability to update computer systems accurately
Being in a dynamic and fast moving office environment
Liaison with other departments and other Government Agencies
Available to work at our Thetford office
And above all enthusiasm!
What we offer in return:
Competitive starting salary £18,389
Career development opportunities
Free car parking
Local Government Pension Scheme
Contact us at firstname.lastname@example.org today – don’t miss out, we’d love to hear from you!
Or call 01842 756501 and ask for Nikki to find out more ab
How to apply
Please visit: https://www.angliarevenues.gov.uk/services/Job_vacancies/index.cfm for details on how to apply.