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Address City College Norwich, Ipswich Road, Norwich, NR2 2LJ

01603 773311
student job vacancies at city college norwich

Advice Worker


Norwich, NR2 4AP

Job Description

At MAP, we are advisers, counsellors, youth workers and other professionals working together to provide the best support we can to young people aged 11-25, in a way that works for them.

The pandemic is having a negative impact on young people and the way they live their lives. We are very excited to have secured additional funding enabling for us to expand our services to young people and we are recruiting people to join our team who are committed to our values of:
- Being young person- centred.
- Valuing each individual.
- Being professional.
- Working for Social Justice.

Our established and respected Advice Services Team are proud to deliver support, advice and guidance to young people in Norwich, Great Yarmouth, Kings Lynn and outreaching to the rest of Norfolk.

Hours: 37 hours per week*
*Flexible Working: Options available; part- time applications will be considered on a job-share basis or stand alone with sufficient hours for the role to be covered. If applying on a part-time or job-share basis please state the hours you require to work.

Location: Norwich and Great Yarmouth.

Salary: Starting salary £24,099 per annum with incremental progression based on performance to £25,911 per annum.

Closing date: 9am Monday 1st November 2021
Interview date: Thursday 4th or Friday 5th November 2021

As an Advice Worker, you will provide free, impartial and confidential advice, information and guidance to young people on a wide range of issues including debt, employment and housing. You will support and help young people to address their problems and prevent them from becoming worse. Your approach will be person centred, giving them the knowledge and tools required to make informed choices and access services.

Applicants will be able to demonstrate:
• Experience of working with young people.
• Relevant qualifications, experience or training in advice work or similar/related practice.
• Knowledge of social issues, policy and practice, as they affect young people.
• An interest in employment, education and training.
• One to one and group work skills.
• Communication skills.
• IT and reporting skills.
• MAP values.

The successful candidates will receive a range of benefits including:
• Competitive salary.
• 30 days holiday increasing to 35 after 5 years’ service (plus bank holidays).
• Generous pension contributions.
• Company sick pay.
• Counselling and support through an Employee Assistance Programme.
• Excellent on-going training and development opportunities.
• Support from an established and reputable team.
• Corporate events and activities.
• Wellbeing focus.
• Regular line management.
• Flexible working.
• Free tea and coffee.
• Access to cycle to work scheme.


Starting salary £24,099 per annum with incremental progression based on performance to £25,911 per annum.


Full- time


37 hours per week

How to apply

For further information and application pack go to: