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Address City College Norwich, Ipswich Road, Norwich, NR2 2LJ

01603 773311

Travel and Tourism, Diploma Level 2

  • 2

    Level 2

  • Duration
    1 year

  • Start Date
    September 2021

  • Venue
    Ipswich Road

  • Course Code

Start Date

  • September 2021, Full Time


This course will give you an introduction to the Travel and Tourism industry. We have excellent links with employers to give you practical experience as well as many opportunities for trips and guest speakers. This course will give you the skills and knowledge to find an apprenticeship, work or progress onto study at a higher level.

Students will have the opportunity to participate in College wide events. These unique opportunities will not only give you an insight into what it is like working in the industry but introduce you to potential future employers and give you tips on how to best get a job with them. Good English and Maths skills are essential for most jobs and courses you will progress onto. The Government has made it a priority for students to improve these skills and your course programme will reflect this key aim.

The course is made up of units which will include;

  • Interpersonal skills for the Travel and Tourism workplace
  • Resort Representative
  • Worldwide Travel and Tourism destinations
  • Principles of customer service in Hospitality, Leisure, Travel and Tourism
  • Business Travel Planning

Why Our College?

Trips & Visits

Our travel and tourism students go on a variety of educational visits each year to places like Disneyland Paris, British Airways and Virgin Atlantic Headquarters and Potters Resorts.

Entry Requirements

4 GCSE's at grade 3 including Maths and English. You will need to demonstrate your interest in the course and a understanding of the Travel and Tourism industry.


Assessment takes a variety of forms including written assignments, online tests, role plays, practical work, group work and observation


After successfully completing the course at merit level with good attendance and disciplinary record, you can progress onto the Level 3 Diploma in Travel and Tourism with Cabin Crew.

Career Progression

The Travel and Tourism sector continues to grow which means there is a huge demand for a more flexibly skilled workforce. There are lots of opportunities available and you could get to travel abroad on a regular basis.

Careers include;

  • Air Cabin Crew
  • Travel agent
  • Tourist guide
  • Holiday resort reps.

This course provides lots of opportunities to meet potential employers and many of our students have successfully secured employment with them at travel agencies, the airport and holiday resorts either on an apprenticeship basis or direct employment.


Currently for UK students aged under 19 years old on the 31st August prior to the start of your course, your tuition fees are free. In addition to this there will be costs for an atlas and visitor attraction guide, approximately £45, and trips. There may be opportunities for students to participate in a study visit, this will be advised at enrolment. All students wear a uniform of black trousers or skirt, red polo shirt and black hoodie which can be ordered and purchased at enrolment. Financial support could be available depending on your circumstances. Please check our Finance pages for fee information and any financial help that may be available.

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