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Address City College Norwich, Ipswich Road, Norwich, NR2 2LJ

01603 773311
public services course

Diploma in Public Services (Uniformed) Level 3

  • 3

    Level 3

  • Duration
    1 year

  • Start Date
    September 2022

  • Venue
    CCN-Main Campus

  • Course Code

Start Date

  • September 2022, Full Time


You will gain an insight into the various careers within the public services, what they involve and personal qualities required so that you will be able to make a good choice for your next step. We have close links with the Police Force, Fire Service, Military, Prison Service and other public sector organisations and includes visits, guest speakers. You may also have the opportunity to take part in residential trips and development days with the armed forces involving field craft (the skill to move undetected), assault courses, team activities, workshops and talks to give you a good understanding of the role and fitness levels required.

In first year you will study towards the Level 3 Diploma, broadly the equivalent to 1.5 A Levels. If you successfully complete this qualification, you may be able to progress onto the Level 3 Extended Diploma in the second year. The Extended Diploma deepens the specialist work-related focus from the 90-credit Diploma is broadly equivalent to three A Levels.

In past years the course has included:

Visit to the courts, prison and Norfolk Constabulary in Wymondham
Speakers from probation teams, prison service, UK Immigration
Major incident planning with Norfolk Resilience Forum
Norfolk Fire and Rescue Service and Norfolk Constabulary hosting a variety of activities

During the second year you will take part in an expedition in the Lake District with the Outward Bound Trust which brings together all the skills and qualities you have developed over the two years. (COVID restrictions allowing)

(Please note the awarding body is currently under review and may be subject to change)

Why Our College?

Real Experiences

Put your skills into practice by taking part in a variety of activities including our Outward Bound expedition & Armed Forces Development Days.

Entry Requirements

5 GCSEs at Grade 4 (or equivalent) including Maths & English Language or a BTEC Level 2 Diploma at (MM) Merit level or above (and English Language Grade 4 )

You should be prepared to participate in the physical and practical elements of the course which may include warm up activities, team sports, adventurous activities such as canoeing and fitness assessments. You will need to demonstrate your interest in the course and an understanding of Public Services.

In addition (depending on your grades on entry), you will study GCSEs English and Maths. Please check our English and Maths page for further information.

Learning Outcomes

The course is structured into units, a sample of which are:

  • Crime and its effects on society
  • Citizenship, diversity and the public services
  • Leadership and teamwork in the public services
  • Outdoor and adventurous expeditions
  • International Institutions and human rights
  • Government, policies and the public services

Personal development is also an important aspect of the course to improve your self-confidence. You will develop a range of essential skills in communication, team work, leadership skills, problem solving and presentation skills that are transferable across a wide range of career choices.

Your level of fitness will improve through team sports, canoeing, climbing, off-road biking at Eaton Vale. Many of uniformed services require a certain level of fitness and you will learn how to improve this for entry into these services. You must therefore be willing to participate in practical element of the course.

This course is delivered through a mixture of lectures, workshops, tutorials, practical activities, outside visits and visiting specialist speakers from the public services. There is approximately 10% practical work and 90% classroom based.

In addition to your main programme, you will study English and Maths. Depending on your grades on entry, you will study either Functional Skills or GCSEs English and Maths. Please check our English and Maths page for further information.


You will be assessed through a variety of methods including some externally assessed core units and internally assessed mandatory and optional units. Assessment methods could include assignments, research projects and presentations.


After successful completing the programme, a high percentage of students progress onto degrees. These include City College Norwich’s Degree in Leadership in the Public Sector. Other students have progressed on degrees in Criminology, Psychology, Forensics and Law.

Career Progression

The public services mainly involve working for the Police, Fire and Rescue Services, Prison Service as well as the Armed Forces. All of these careers are in the public sector, which is also includes jobs in the courts, local councils, schools and national government. There are a wide range of jobs, many of which where you can make a positive impact on society and your local community.
Providing you meet their entry requirements, you can enter employment with the Public Services sector. For further information please see the National Careers Service website for:

  • Police Officer
  • HM Forces
  • Fire Fighter
    Prison Officer
    Public Sector Employment


If you are under 19 years old on the 31st August prior to the start of your course, you need to contact the college for further information. There will be costs for a uniform, approximately £100 and trips. Financial support could be available depending on your circumstances.

Please check our Finance pages for fee information and any financial help that may be available.

Why Our College?

Real Experiences

Put your skills into practice by taking part in a variety of activities including our Outward Bound expedition & Armed Forces Development Days.