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Address City College Norwich, Ipswich Road, Norwich, NR2 2LJ

01603 773311
food beverage service l2

Food and Beverage Service, Certificate Level 2

  • 2

    Level 2

  • Duration
    1 year

  • Start Date
    September 2020

  • Venue
    Ipswich Road

  • Course Code

Start Date

  • September 2020, Full Time


The course is run in partnership with the Holiday Inn, part of IHG (InterContinental Hotel Group) home to some of the world’s most prestigious and well known hotel brands. It will prepare you for a wide range of roles within the Hospitality industry through academic study and work experience to develop the practical skills and knowledge required by employers. This pathway is for those interested in Food and Beverage service and future progression to management.

You will spend your first 8 weeks studying at College followed by a 2 day a week placement at the Holiday Inn (Ipswich Road) plus 2 days College attendance. Your placements will vary throughout the year, depending on your chosen pathway, giving you a comprehensive overview and experience of working in an international hotel.

Placements could include working in room service, restaurant, check in, food service, leisure, kitchen and reservations desk. This experience will develop your confidence as well as skills and experience which can be included on your CV.

Why Our College?

Award Winning Facilities

Our Debut Restaurant holds a AA Gold Standard Accreditation – the highest level a training restaurant can achieve – and is seen as an example of best practice in the UK.

Excellent Progression

Our students gain the skills required to progress on to some of the most notable destinations including The Savoy and The Ritz.

Catering for the Royal Family

Our students have catered for The Queen at Sandringham House, The Earl of Wessex and The Duchess of Cambridge.

Entry Requirements

4 GCSE's at D / 3 in academic based subjects. Enthusiasm and the right attitude and personal skills are essential and we consider this the main entry requirement.

Good English and Maths skills are essential for your future employment. The Government has made it a priority for students to improve these skills and your course programme will reflect this key aim. Depending on your grades when you start your course, you could either study Functional Skills or GCSEs alongside the other parts of your course programme. Please check our English and Maths page for further information.

Learning Outcomes

Students will learn about the different elements of the Hospitality industry including;

  • Front Office
  • Accommodation services
  • Planning and Running an Event and have the opportunity to put this knowledge into practice in our Debut Reception.


Assessment takes a variety of forms including external exam, observations and assignments.


If you successfully complete the course, with a good attendance and disciplinary record, you could progress onto Level 3 Diploma in Hospitality. Alternatively you could find an Apprenticeship.

Career Progression

Hospitality and Tourism are vibrant and exciting industries to work in. Tourism has been the UK’s fastest growing sector in employment terms since 2010 according to the official body, Visit Britain. Whilst hospitality is the fourth largest employing industry in the UK and will need a further 524,000 staff by 2020, according to People 1st, the sector skills council. These trends suggest there will be plenty of opportunities in the coming years.

You could progress onto many careers including;

  • Bar person/Manager
  • Chef
  • Concierge
  • Conference and Banqueting Assistant/ Manager
  • Hotel Porter
  • Hotel Receptionist
  • Receptionist
  • Waiter/ Waitress.


If you are a UK or home fee status student and aged 16-18 on the 31st August before the start of your course, tuition fees are free. If you are aged 19 and over please contact the Advice Shop. There will be additional be costs for uniform and equipment. You can use pre-existing uniform and equipment if it is in an acceptable condition. Costs for are approximately £205. Please check our Finance pages for information on loans, bursaries, fee information and student travel offers that are available. Alternatively please contact the Advice Shop.