Administration, Customer Service and Business courses
Our business, customer service and administration courses will give you the skills needed to understand the different activities that shapes all of our daily lives.
What our courses are about
Our courses will allow you to specialise in business administration, property or customer service. Through relevant employment experiences you can gain a deeper insight into these areas to prepare you for your next step.
You can choose from a wide range of courses. This includes business administration courses, business management courses, finance courses and property courses.
What you will do
All of our courses have been developed with local and national employers. This means that you not only gain the foundations of business, but get a better understanding of how business works.
You will learn practical employability skills that are invaluable in any job and gain knowledge in your chosen specialism. Our courses will support you with real work experiences and networking opportunities. They will provide you with the experiences needed to succeed and achieve at work or during university level study.
What you can go on to do
Business, administration and customer service skills are transferable to almost any sector. This makes it one of the most flexible career options open to you. Our students go on to a wide range of jobs and apprenticeships and are very well prepared for work or university level study.
Is it suitable for you?
If you want to understand more about how the business world works, enjoy putting what you have learned into practice, our courses could be right for you.
“During my time at City College Norwich, I gained confidence, communication skills, work experience, a sense of direction, and ambition. 11 years later, I can honestly say it was the best decision I ever made. I am incredibly proud of my apprenticeship roots, which helped me to carve a successful career.”Louis Hilldrup-Boorman – Administrative Apprentice (2011), Advanced Marketing Apprentice (2012), now Marketing Manager at Clapham & Collinge LLP