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Address City College Norwich, Ipswich Road, Norwich, NR2 2LJ

01603 773311

Food and Beverage Service Supervision

  • 3

    Level 3

  • Duration
    1 year

  • Start Date
    September 2021

  • Venue
    Ipswich Road

  • Course Code

Start Date

  • September 2021, Full Time


This programme is very much hands-on. Your supervisory skills will be developed as you supervise Level 1 & 2 students in one of our three restaurants, as well as working and developing your skills in customer service on the Hotel, Hair and Beauty school reception desk. Not only will you develop your skills in supervising people, you will gain more knowledge about wines and spirits, team leadership and supervisory skills. As a supervisor you will have the opportunity to develop people and coaching skills, all of which are very important in this busy and dynamic industry.

Why our college?

Industry standard facilities

At our college you will have access to industry-standard facilities and get to use top of the range equipment. On our campus you’ll find media suites, TV studios, design labs, workshops, hair & beauty salons, working kitchens and a live theatre.

Gain real experiences of work

All of our courses will provide you with outstanding experiences of work and prepare you for your future career. You will work with real employers and customers and build connections.

A unique student experience

This is what really sets us apart. At our college you will experience the freedom to be yourself. Being part of an active Students’ Union, having opportunities to travel and enjoying live entertainment are just a few of the amazing opportunities available to you.

Entry Requirements

Successful completion of an appropriate level two qualification, part time employment in the Hospitality industry and achieve GCSE English and Maths grade C/4.

Learning Outcomes

Principles of supervising food and beverage service
Principles of food safety for catering
Promoting food and beverage services and products
Principles of supervising customer service performance in hospitality, leisure, tourism.
Supervise food and beverage service
Legislation in food and beverage service
Barista Skills
Prepare and serve Wine, beers, spirits and non-alcoholic beverages
Supervise a hospitality event.
Prepare and serve cocktails.


There are great opportunities for supervisors with well-developed skills and knowledge.


Will be a range of practical observations, written assignments and City and Guilds question papers.


This course carries 32 UCAS points which could allow you to progress into Higher Education and study Hospitality, Tourism and Leisure Management.

Career Progression

Successful students could consider moving into industry into a team leader or supervisory role, or onto an advanced apprenticeship with an employer.


If you are a UK or home fee status student and aged 16-18 on the 31st August before the start of your course, tuition fees are free. If you are aged 19 and over please contact the Advice Shop. Please check our Finance pages for information on loans, bursaries, fee information and student travel offers that are available. Alternatively please contact the Advice Shop.
Please be aware that there will be an additional fee for uniform and equipment.