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Address City College Norwich, Ipswich Road, Norwich, NR2 2LJ

01603 773311

Administration Level 2

  • 2

    Level 2

  • Duration
    1 year

  • Start Date
    September 2019

  • Venue
    Ipswich Road

  • Course Code

Start Date

  • September 2019, Full Time


This programme enables students to develop the skills and knowledge required to progress to work, apprenticeships or further study. The broad content helps students prepare for a range of level 3 progression options.

Mandatory units include: Administrative Services, Document Production and Information Management, Communication and Employer Organisations.

Optional units could include: Meetings and Social Media.

Work experience can be organised with support from the Experience of Work team. GCSE or Functional Skills in English and Maths are also part of this course, together with an individual tutorial programme.

Why our College?

Industry-standard Facilities

At our College you will have access to industry-standard facilities and get to use top of the range equipment. On our campus you’ll find media suites, TV studios, design labs, workshops, hair & beauty salons, working kitchens and a live theatre.

Gain Real Experiences of Work

All our courses will provide you with outstanding experiences of work and prepare you for your future career. You will work with real employers and customers and build connections.

A Unique Student Experience

This is what really sets us apart. At our College you will experience the freedom to be yourself. Being part of an active Students’ Union, having opportunities to travel and enjoying live entertainment are just a few of the amazing opportunities available to you.

Entry Requirements

3 GCSE grades A*-D or 9-3; including English.
An informal interview to review qualifications and experience.

Learning Outcomes

English and Maths is included as part of the students' programme of study. GCSE results and diagnostics assessments at enrolment will determine whether this will be a Functional Skills course or GCSE programme.


This course gives students the opportunity to study and undertake practical administration skills and also have the option to gain an insight into the administration sector.


The method of assessment is course work which includes a variety of assessment methods; including assignments, presentations, group work, reports and discussions. Students will need to achieve a Pass in all units to achieve the full qualification.


Progression can be to employment, an apprenticeship or another course. The expectation is that progressing students will have met 90% attendance target plus have demonstrated a good level of performance in terms of work progress and behaviour, and will successfully complete an interview.

Career Progression

The subject area of 'Administration' can lead students into a wide variety of different occupations in a wide range of business environments. Having completed this course, the next step may be to continue their studies either in an apprenticeship or other subject areas.


If you are a UK or home- fee status student and aged 16-18 on the 31st August before the start of your course, tuition fees are free. If you are aged 19 years and over please contact the Advice Shop. Please check our Finance pages for information on loans, bursaries, fee information and student travel offers that are available. Alternatively please contact the Advice Shop.