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Address City College Norwich, Ipswich Road, Norwich, NR2 2LJ

01603 773311

Insurance Practitioner Apprenticeship Level 3 Standard

  • 3

    Level
    Level 3

  • Duration
    Multiple - see below

  • Start Date
    Multiple - see below

  • Venue
    Ipswich Road

  • Course Code
    E0206

Start Dates

  • August 2018, Apprenticeship, 5+ years
  • August 2019, Apprenticeship, 2 years

Summary

Insurance is an incredibly diverse marketplace with a rich history of helping people and businesses assess the risks they could face. Over a million people in the UK work in this exciting industry which provides products and advice on everything from sports cars to hurricanes. The Insurance Practitioner Apprenticeship is an entry level role into the industry, and can lead into a variety of careers with supporting professional qualifications.

Course Content includes:
• Provide support in the acquisition of new clients
• Provide support in the retention of existing clients through the renewal process
• Handle client queries on products, services and accounting
• Process and analyse data to support business objectives
• Accurately prepare and issue documentation
• Prepare reports and market research
• General office administration
• Participate in meetings, both internal and external
• Maintain and develop relationships both internally and externally
Comply with internal and external regulatory requirements

You will complete the Level 3 Insurance Practitioner Apprenticeship Standard.

• This Apprenticeship will involve college attendance and off the job training.
• You will also develop your knowledge, skills and behaviours.
• You need to have an employer to support your Apprenticeship and be employed in a relevant job role.
• The typical length of this Apprenticeship course is 18 months.

Contact our Apprenticeship Team to find out when our next course start date is.

If you already have an employer for your Apprenticeship, or would like more information on how to find an Apprenticeship, please click Apply Now.

If you are an Employer who is looking to recruit an Apprentice or already have someone you would like to enrol onto the Apprenticeship course, please contact our Apprenticeship Team on 01603 773365 or email EmployerPartnerships@CCN.ac.uk to discuss next steps.

Entry Requirements

• Individual employers will set the selection criteria, but this might include GCSEs including Maths and English grade 4 or C or above, A Levels, a Level 2 Apprenticeship or other relevant qualifications or relevant experience. It is likely that applicants will hold Maths and English at Level 2 (GCSE grade 4 or C or above).
• In order to enrol onto an Apprenticeship, you need to be employed in a relevant job role and undertake a range of tasks which would enable you to complete the Apprenticeship qualification.

Learning Outcomes

Role and occupations available can include Insurance practitioner; claims handler; claims administrator; customer service assistant; administration assistant; financial services support; operations assistant; data assistant; junior analyst; commercial assistant; corporate support; insurance assistant/executive; new business handler; customer retention; renewals officer

For the full Apprenticeship, learners will complete:
• Level 3 Insurance Practitioner Apprenticeship Standard
• Certificate in Insurance (Cert CII)
• Level 2 Functional Skills in English
• Level 2 Functional Skills in Maths

Assessment

Training and assessments are delivered in the workplace and in college. Apprentices will be required to attend college-based sessions as part of their training, whilst also completing off-the-job training in the workplace. You will also complete assessments and observations in the workplace.

You will need to complete the CII exams, and Level 2 Maths and English before End Point Assessment.

At the end of the Apprenticeship you will complete an End Point Assessment which will comprise of:
Synoptic Assessment
1. Portfolio of work completed during end point assessment stage (will be a minimum of 70% of learning outcomes as well as a minimum of one learning outcome per competency)
2. Reflective discussion

Progression

This standard provides the competencies which will be achieved as part of an introduction to the industry and which will be transferable across future roles and companies.

This apprenticeship provides professional membership of the Chartered Insurance Institute and/or the Chartered Institute of Loss Adjustors. It is also the first step on the route to an Advanced Diploma in Insurance (ACII) qualification or Associateship of the CILA (ACILA).

Career Progression

Future career paths could include underwriting, client relations, insurance claims, loss adjusting, broking, reinsurance and account management.

Fees

August 2018, Apprenticeship, 5+ years
Apprenticeship course fees are subject to the age of the apprentice, the payroll of the employer and the number of employees. Course fees are paid by the employer and not the apprentice. Employers who take on an apprentice aged between 16-18 years old, or with an Educational Health Care Plan, will receive an Incentive Payment to help cover their costs. To discuss Apprenticeship course fees, employers should contact the Apprenticeship Team on 0800 328 3616 or email employerpartnerships@ccn.ac.uk.

For more information on recruiting an apprentice or if you would like to train your existing staff please contact our Employer Partnerships Team on 0800 328 3616 or email employerpartnerships@ccn.ac.uk

August 2019, Apprenticeship, 2 years
Apprenticeship course fees are subject to the age of the apprentice, the payroll of the employer and the number of employees. Course fees are paid by the employer and not the apprentice. Employers who take on an apprentice aged between 16-18 years old, or with an Educational Health Care Plan, will receive an Incentive Payment to help cover their costs. To discuss Apprenticeship course fees, employers should contact the Apprenticeship Team on 0800 328 3616 or email EmployerPartnerships@ccn.ac.uk

For more information on recruiting an apprentice or if you would like to train your existing staff please contact our Apprenticeship Team on 0800 328 3616 or email EmployerPartnerships@ccn.ac.uk