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Address City College Norwich, Ipswich Road, Norwich, NR2 2LJ

01603 773311

Information & Communications Technician Apprenticeship - Code E0274

  • 3

    Level
    Level 3

  • Duration
    2 years

  • Start Date
    September 2021

  • Venue
    CCN-Main Campus

  • Course Code
    E0274

Start Date

  • September 2021, Apprenticeship

Summary

The intent of this apprenticeship is to meet the regional skills need for IT Technicians in our local area. As it provides a structured learning route, it can upskill an individual with a keen interest and basic ability in IT who has no previous experience in this sector. On successful completion of this course, an apprentice will be able to work independently in a variety of IT roles including Support Technician, Network Technician or Digital Communications Technician. They will be upskilled to provide support to internal and/or external customers, by using tools or systems to problem solve and trouble-shoot routine and non-routine problems. This occupation supports clients/customers with their systems. They achieve this through monitoring and maintaining the systems and/or platforms to maximise productivity and user experience.

The focus of the apprenticeship is to provide an apprentice with transferrable skills, knowledge and behaviours that are required to successfully work in the Digital sector. This apprenticeship involves studying a variety of knowledge modules in college then applying this knowledge to build skills in the workplace. Appropriate behaviours for this role are developed at work and reinforced at college. This application of knowledge into skills and behaviour development are captured via the completion of an end point assessment that demonstrate competence across the standard.

It intends to provide an entry point into the Digital sector from which apprentices can gain professional body recognition if desired; go on to further study or progress their careers in the workplace. Whilst the course intends to meet the standard required for end point assessment, its aim is to create an apprentice who is prepared for modern working life within the Digital sector.

Why Our College?

Get paid to train

Apprenticeships provide fantastic career opportunities and allow you to get a qualification and earn money at the same time

Designed for opportunity

94% of apprentices stay in work after finishing an apprenticeship, and 47% have received a promotion

Hands on learning

We work closely with employers to deliver training both on and off the job. In most cases, you’ll come into college one day a week, as well as getting planned training and development with a mentor in the workplace

Entry Requirements

English: 4 / C Maths: 4 / C

In order to enrol onto an Apprenticeship, you need to be employed in a relevant job role and undertake a range of tasks which would enable you to complete the Apprenticeship qualification.

Applicants who are currently undertaking or sitting GCSEs should include their predicted grades on their application via their employer. If successful for this position, they will be offered a conditional place on the Apprenticeship course, subject to them meeting the entry requirements listed above.

If a learner has achieved English & Maths at Level 2 (4/C or above at GCSE or Functional Skills Level 2), they will not have to attend Functional Skills sessions.
If a learner has achieved English & Maths at Level 1 (3-2/D-E at GCSE or Functional skills Level 1), they will have to attend college until they are able to attempt Functional Skills exams at Level 2.
Functional Skills sessions may be on a different day to an apprentice’s regular college day. These can require additional attendance.

Learning Outcomes

Qualifications
Upon successful completion of the course, learners will be awarded with a Level 3 Information Communication Technicians Apprenticeship Standard

Objective

The successful completion of this course should provide the employer or wider sector with a skilled staff member with a broad range of basic computing competencies.

Assessment

End Point Assessment
Before starting EPA, an Apprentice meet the following gateway requirements:

Portfolio
Employer Reference
English & Maths at Level 2 (4/C or above at GCSE or Functional Skills Level 2)

The EPA consists of two discrete assessment methods:

Professional discussion underpinned by Portfolio.
Project report with questioning

Career Progression

This course intends to provide an entry point into the Digital sector from which apprentices can gain professional body recognition if desired; go on to further study or progress their careers in the workplace. Whilst the course intends to meet the standard required for end point assessment, its aim is to create an apprentice who is prepared for modern working life within the Digital sector.

Fees

Apprenticeship course fees are subject to the age of the Apprentice, the payroll of the employer and the number of employees currently employed at the company. Course fees are paid by the employer and not the Apprentice. Employers who take on an apprentice aged between 16-18 years old, or with an Educational Health Care Plan, will receive an Incentive Payment to help cover their costs. To discuss Apprenticeship course fees, employers should contact the Apprenticeship Team on 01603 773365 or email Apprenticeships@ccn.ac.uk.

For more information on recruiting an apprentice or if you would like to train your existing staff please contact our Apprenticeships Team on 01603 773365 or email Apprenticeships@ccn.ac.uk.

Why Our College?

Get paid to train

Apprenticeships provide fantastic career opportunities and allow you to get a qualification and earn money at the same time

Designed for opportunity

94% of apprentices stay in work after finishing an apprenticeship, and 47% have received a promotion

Hands on learning

We work closely with employers to deliver training both on and off the job. In most cases, you’ll come into college one day a week, as well as getting planned training and development with a mentor in the workplace