Start Date
- September 2023, Full Time
Summary
This course is for those interested in Food and Beverage service and Front Office with a future progression into a supervisory role.
The pathway will prepare you for a wide range of roles within the Hospitality industry, through academic study, and work experience to develop the practical skills and knowledge required by employers. You will develop your customer service and teamworking skills, required of the industry, in our award-winning AA Gold Standard Debut Restaurant and college café.
You will also gain an understanding of front office skills through working on the Debut reception answering calls, taking reservations and general enquiries about the College’s Debut operations.
The Debut Restaurant at City College Norwich, which counts chefs Tom Aikens and Richard Bainbridge among its alumni, has been awarded a ‘Highly Commended’ AA College Rosette for the quality of its food and service, and you will be required to work in the restaurant one evening a week.
Alongside your practical experience you will further your knowledge of the industry from the different service styles, Hot and Cold beverage knowledge and working roles available in the Hospitality industry.
Why Our College?
Award Winning Facilities
Our Debut Restaurant holds a AA Gold Standard Accreditation – the highest level a training restaurant can achieve – and is seen as an example of best practice in the UK.
Excellent Progression
Our students gain the skills required to progress on to some of the most notable destinations including The Savoy and The Ritz.
Catering for the Royal Family
Our students have catered for The Queen at Sandringham House, The Earl of Wessex and The Duchess of Cambridge.
Entry Requirements
4 GCSE's a grade 3 in or above in academic based subjects. Enthusiasm and the right attitude and personal skills are essential, and we consider this the main entry requirement.
Good English and Maths skills are essential for your future employment. The Government has made it a priority for students to improve these skills and your course programme will reflect this key aim. Depending on your grades when you start your course, you could either study Functional Skills or GCSEs alongside the other parts of your course programme. Please check our English and Maths page for further information.
Learning Outcomes
Students will learn about the different elements of the Hospitality industry including:
- The importance of customer service
- Food and beverage service skills
- Food Safety and Health & Safety
- Alcoholic beverages
- Menu Knowledge & design
- Service of hot beverages
- Cash handling
Assessment
Assessment takes a variety of forms including observations, paper tests and written assignments.
Progression
If you successfully complete the course, with a good attendance and disciplinary record, you could progress onto an apprenticeship or alternative level 3 courses.
Career Progression
Hospitality and Tourism are vibrant and exciting industries to work in. Tourism has been the UK’s fastest growing sector in employment terms since 2019 according to the official body, Visit Britain.
Whilst hospitality is the fourth largest employing industry in the UK and will need a further 524,000 staff by 2020, according to People 1st, the sector skills council. These trends suggest there will be plenty of opportunities in the coming years.
You could progress onto many careers including;
- Bar person/Manager
- Barista
- Chef
- Concierge
- Conference and Banqueting Assistant/ Manager
- Hotel Porter
- Hotel Receptionist
- Receptionist
- Waiter/ Waitress.
Fees
If you are a UK or home fee status student and aged 16-18 on the 31st August before the start of your course, tuition fees are free. If you are aged 19 and over please contact the Advice Shop. There will be additional be costs for uniform and equipment at approximately £120. Please check our Finance pages for information on loans, bursaries, fee information and student travel offers that are available. Alternatively please contact the Advice Shop.
Why Our College?
Award Winning Facilities
Our Debut Restaurant holds a AA Gold Standard Accreditation – the highest level a training restaurant can achieve – and is seen as an example of best practice in the UK.
Excellent Progression
Our students gain the skills required to progress on to some of the most notable destinations including The Savoy and The Ritz.
Catering for the Royal Family
Our students have catered for The Queen at Sandringham House, The Earl of Wessex and The Duchess of Cambridge.
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