Intermediate Apprenticeship Business and Administration Level 2



Apprenticeships are work-based training programmes designed around the needs of employers, which lead to nationally recognised qualifications. This Apprenticeship framework is designed for people working in roles such as administrator, office junior or receptionist.


For the full Apprenticeship, learners will complete: OCR Level 2 NVQ Certificate in Business and Administration (QCF), EDI Level 2 Certificate in Principles of Business and Administration (QCF), Employment Rights and Responsibilities (ERR), Functional or Key Skills in Maths, English and Information and Communications Technology (unless exempt). Learners will complete a minimum of 413 guided learning hours, of which 30% (or 100 hours, whichever is greater) must be off-the-job during the first 12 months. The typical length of this work based learning programme is 12 months.


Training and assessments are delivered in the workplace, except some of the content, which may be undertaken in college.


Measurable benefits include: better team performance; productivity targets met or exceeded; quicker response time and reduced error rates.


Minimum Age: 
Course Length: 
Approximately 12 months
Entry Requirements: 


Apprenticeships are open to anyone over the age of 16, whether they have just left school or have been working for years. Applicants need to be; legally permitted to work in the EU, employed in a relevant job role and not taking part in full-time education. Apprentices who took their GCSE’s more than five years ago and did not gain a C grade or above will need to take a literacy and numeracy test.


Core Skills: 


This course develops the skills needed to be an effective administrator within a business environment. This course is recommended for employees working in administration; who want to gain a qualification through a flexible combination of workshops and assessments in the workplace.


In this course learning is based around providing business support systems, processes and services that enable the organisation to achieve its objectives and continuously improve its performance for the customer.




Training and assessments are mainly delivered in the workplace though some of the content can be delivered in college. Assessment is via a variety of methods, including case studies, assignments, practical assessments and projects.


Career Progression: 


Career or academic progression may include continuation, development or promotion at work or within the business sector, progression onto an Advanced Apprenticeship or higher education.




Training on the Apprenticeships programme is currently funded for apprentices aged 16 - 18 years at the time of enrolment. An employer contribution is required for those aged either 19+ or who have a level 4 or higher qualification.


For more information on recruiting an apprentice or if you would like to train your existing staff please contact our Employer Partnerships Team on Freephone: 0800 328 3616 or Email:


If you are interested in Apprenticeships, go to the Apprenticeship Vacancies (AV) website at


Please contact the Advice Shop for details of costs and start dates.

Please note that although the information given is believed to be correct at the time of publication, course information, costs where applicable and attendance details may change.

Pay online
You can now pay for courses online, go to the online payments page.